Compliance. Convenience. Caring.

We are a premier leave of absence service provider that offers a comprehensive suite of best-in-class leave management. Our dedicated claim professionals will administer a customized program built on Compliance and Best Practice recommendations.

AbsencePlus

Five-Star Quality

We utilize a metrics driven approach focused on key performance indicators which allows us to deliver five-star quality to your program.

We value innovative use of technology and superior Case Specialists, to provide efficient ease of partnership, high scores in member experience, and unrivalled case outcomes.

We Maintain COMPLIANCE

  • Compliance with all State and Federal regulations

  • Monitoring of new legislation and client notification

  • Dedicated team of Claim Specialists and Account Management

  • Consistent claim processing to ensure fairness in claim management

  • State of the Art claim system provides a fully integrated Disability, Absence Management and ADAAA claims solution

  • Robust and intuitive claims platform is configured to review any and all eligible leave types and allow them to run concurrently

  • Automated workflows utilized to increase efficient and effective claims management and monitor for patterns of abuse

  • Automated tasks and correspondence for increased efficiencies

  • Tenured staff that can recommend best practices as well as recommendations for program improvement

We Deliver CONVENIENCE

  • Web Portal: 24/7 Availability, Custom Dashboards, Smartphone Accessible, Upload Documents Directly to Claim, Claim Status Notifications

  • Toll Free Call Center: 24/7 Availability

  • Dedicated Claims Team: Single Point of Contact, Expert Claims Management

  • Seamless Implementation: Dedicated Implementation Team, Defined Transition Plan, Weekly Status Meetings

  • Programs Tailored to Your Needs: Customized Workflows/Communication, Email Notification of New Legislation and Regulations, Cost Savings, Reduced Administrative Burden

Our Culture is Built Around CARING

  • Ability to Adapt to Your Employment Culture

  • Commitment to Excellence

  • Empathetic Claims Staff

  • Extension of Your Team

  • True Partnership

Get Started

Want to learn more about the services and solutions we offer? Get in touch, our team will help you get started.